Someone's always at the counter,
even when you're not.
An AI chatbot for small business that actually knows your business. Kassa is trained on your own pages, your FAQs and your hours, so a question at 11pm gets answered instead of ignored.
Set up in minutes. One line of code. Works on any website.
A closed sign doesn't just mean closed.
It means the enquiry that came in at 9:47pm went to whoever answered first - and it usually wasn't you. Most website visitors don't leave a message. They just leave.
Live on your site by this afternoon.
No developer needed. No app to install on your computer. Just your website and a few minutes.
Tell it about your business
Sign up, point it at your website, and add any FAQs you want it to know by heart. It reads your pages so it doesn't sound like a generic bot.
Make it yours
Set your colours, your welcome message, your hours. Outside them, it switches to your away message automatically - never a robotic silence.
Paste one line, go live
One snippet, any website - WordPress, Shopify, Wix, plain HTML. Copy it, paste it, done. No plugin required on your own site.
Built to catch what you'd otherwise miss.
Every plan starts here. Kassa is an AI chatbot for small business, and higher tiers add the parts that turn conversations into customers.
Built for businesses that don't want surprise bills.
Most AI chatbot tools look cheap on the pricing page and expensive on your card statement. Here's the difference.
| Kassa | Typical AI chatbot tools | |
|---|---|---|
| Pricing | Flat monthly fee, always | Base plan + per-message or per-resolution add-ons |
| Learns your business | Reads your own website automatically | Manual FAQ setup, often at extra cost |
| Lead alerts | Instant email the moment one lands | Usually a weekly report, if included at all |
| AI transparency | Always discloses it's AI, by default | Varies - often opt-in or buried in settings |
| Setup | One snippet, any website | Similar - but budget for onboarding fees |
General comparison based on publicly available competitor pricing pages, correct as of 2026. Always check current competitor pricing before deciding.
Start small. Grow into it.
Every plan includes a 7-day free trial with full access - no card required to start.
Starter
Get your chatbot live on your website.
- AI chatbot on your website
- Full FAQ management
- Support ticket inbox
- Custom branding & appearance
- 300 messages / month
- 1 team agent
Growth
Add lead capture with instant owner alerts.
- Everything in Starter
- Lead capture with instant alerts
- Learns from your website automatically
- Remove "Powered by Kassa" branding
- 1,500 messages / month
- Up to 5 team agents
Pro
Unlimited messages, AI insights, and priority support.
- Everything in Growth
- Unlimited chatbot messages
- Analytics dashboard
- AI-powered business insights
- Priority email support
- Up to 20 team agents
Before you ask.
Do I need any technical skill to set this up?+
No. If you can copy and paste, you can install it. There's no code to write - just one snippet added to your website, the same way you'd add a tracking pixel or a booking widget.
Will it sound like a generic chatbot?+
It's trained on your own website and any FAQs you give it, so it answers with your actual information - your hours, your services, your policies - not a canned script.
What happens when my free trial ends?+
You'll be prompted to choose a plan to keep going. Nothing is charged automatically without you actively subscribing - no surprise charges at the end of your trial. If you don't subscribe, the chatbot simply switches off on your site until you do.
Can I use this if my website isn't built on WordPress?+
Yes. The embed snippet works on any website - Shopify, Wix, Squarespace, a custom-built site, anything that lets you add a small piece of code.
What if a visitor asks something the chatbot can't answer?+
It can hand off to a support ticket, so the question lands directly in your dashboard for you to answer personally - nothing gets lost in a chat transcript no one reads.
What does "AI-powered business insights" on the Pro plan actually give me?+
It looks at your own chatbot's real activity - what visitors are asking about, how conversations are trending, where leads are converting - and gives you a short, specific set of recommendations based on those actual numbers. Not generic marketing tips; it's grounded in your own data, and says so plainly if there isn't yet enough activity to say something useful.
Can I use a single account to manage multiple businesses?+
Not at the moment. Each business has its own Kassa account - its own chatbot, snippet, plan and billing - which keeps every business's data separate. To run several businesses, sign up each one with its own login email. Within one business you can invite your team, so several people can work in the same dashboard.
How many team members (agents) can I add?+
It depends on your plan: Starter includes 1 agent, Growth up to 5, and Pro up to 20. An agent is anyone you invite to your dashboard besides yourself, and you choose what each one can see and do. Invitations that haven't been accepted yet count towards your limit, and removing an agent frees up their place straight away. You can upgrade anytime if you need more.
Can a real person take over a chat?+
Yes. If a visitor asks for a person, you and your team hear an alert sound and see a banner in the dashboard straight away. Reply from your dashboard and your message appears in their chat window. When you're done, hand the conversation back to the AI with one click.
Can visitors keep a copy of the chat?+
Yes. The chat window has a small menu with Send transcript: the visitor types their email and gets the conversation sent to their inbox. The same menu lets them turn chat sounds on or off for themselves.
Can I change plans or cancel later?+
Yes - you're never locked in. Upgrade, downgrade, or turn off auto-renewal from your dashboard whenever you like.
Is this GDPR compliant?+
Kassa is built with UK GDPR and the EU AI Act in mind - visitor consent, data minimisation, and a clear "I'm an AI" disclosure are all on by default, not something you have to configure. You're still the data controller for your own business, so we'd always recommend a quick check with your own advisor for your specific setup - but you're starting from a compliant-by-design foundation, not a bare chatbot.
Got a question? Just ask.
See the chat bubble in the corner of this page? That's Kassa Chat itself - the same product you'd be adding to your own site. Ask it anything about pricing, setup, or how Kassa works - it's the fastest way to get an answer, and honestly the best demo we could offer.
Got a general inquiry instead? Use our contact form →
Stop leaving the counter unattended.
Start your free 7-day trial today. Full access, no card required.