Cookies Policy
Kassa AI (“we”, “us”, “our”) uses cookies and similar tracking technologies on our website (the “Site”) and within our WhatsApp AI service dashboard. This Cookies Policy explains what cookies are, how we use them, your choices regarding cookies, and how you can manage your preferences. By continuing to browse our Site or use our Service, you agree to our use of cookies as described in this policy, except where you have configured your preferences via our cookie consent tool.
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, tablet) when you visit a website. They are widely used to make websites work efficiently, enhance user experience, and provide information to the site owners. Cookies can be “persistent” (remain on your device for a set period) or “session” (deleted when you close your browser).
2. Types of Cookies We Use
We use the following categories of cookies on our Site and dashboard:
2.1 Essential (Strictly Necessary) Cookies
These cookies are required for the operation of our Site and dashboard. They enable you to navigate the Site, log into your account, submit forms, and use core features (e.g., accessing your subscription settings). Without these cookies, the Service would not function properly. They do not require your consent.
- Examples: Session cookies for authentication, load balancer cookies, CSRF protection tokens.
- Duration: Usually session or short-term persistent.
2.2 Functional Cookies
These cookies enhance the performance and functionality of our Site but are not strictly required. They remember your preferences (e.g., language selection, dashboard layout) and provide a more personalized experience.
- Examples: Language preference (Twi/English), saved login preference (if “remember me” selected).
- Duration: Persistent (up to 1 year).
2.3 Analytics / Performance Cookies
We use analytics cookies to collect information about how visitors use our Site and dashboard, such as which pages are most visited, time spent on pages, and error messages. This helps us improve the Service and user experience. These cookies are non-essential and are placed only with your consent.
- Tools: We use privacy‑friendly analytics (e.g., Plausible, or anonymized Google Analytics) that do not identify you personally.
- Duration: Persistent (up to 2 years) unless you opt out.
2.4 Marketing / Advertising Cookies
We do not currently serve third‑party ads on our Site. However, if we later partner with platforms like Meta (Facebook/WhatsApp) for promotional campaigns, we may use marketing cookies to measure the effectiveness of our ads and to show relevant offers. Any such cookies will be placed only with your explicit consent.
3. Third‑Party Cookies
Some cookies may be set by third‑party services integrated into our Site, such as:
- Payment processors (e.g., Stripe, Paystack) – for billing security and fraud detection.
- Support chat widget (if enabled) – to remember your conversation history.
- YouTube/Vimeo – if we embed videos (may set cookies for playback).
These third parties have their own cookie policies. We do not control those cookies, and we encourage you to review the respective privacy and cookie policies of those services.
4. Cookie Consent & Management
In compliance with the Ghana Data Protection Act, 2012 (Act 843) and international best practices, we obtain your consent before placing non‑essential cookies (functional, analytics, marketing). When you first visit our Site, a cookie banner will appear allowing you to accept or decline optional cookies. You can change your preferences at any time via the “Cookie Preferences” link in our footer or by clicking .
Manage your cookie preferences
You can enable or disable non‑essential cookies using the toggles below. Essential cookies are always active.
Changing preferences will take effect immediately. If you disable functional or analytics cookies, some parts of the Site may not work optimally.
5. How to Control Cookies via Browser Settings
Most web browsers allow you to control cookies through their settings. You can set your browser to block all cookies (including essential ones) or to notify you when a cookie is placed. Please note that blocking essential cookies may prevent you from logging into your account or using core features of the Service. For instructions, refer to your browser’s help section:
6. Duration of Cookies
Session cookies are deleted when you close your browser. Persistent cookies remain on your device until they expire (typically up to 2 years) or until you delete them. You can delete existing cookies via your browser settings at any time.
7. Changes to This Cookies Policy
We may update this Cookies Policy from time to time to reflect changes in technology, legal requirements, or our practices. The “Effective date” at the top of this page indicates when it was last updated. Material changes will be notified via a banner on our website or by email (if you have an account). Your continued use of the Service after the effective date constitutes acceptance of the revised policy.
8. Contact Us
If you have any questions about our use of cookies or this policy, please contact us:
Kassa AI
Email: support@kassa.ai
WhatsApp: 055 000 2222
Address: Accra, Ghana
By using Kassa AI, you acknowledge that you have read and understood this Cookies Policy.